Universitas Mercu Buana, Indonesia
* Corresponding author
University of Mercu Buana, Indonesia

Article Main Content

Having skilled employees is not enough to achieve the goals of an organization. What is most important is how to manage qualified employees to demonstrate their performance actively and engage in work and organizations with skills that cover all or even beyond their formal roles and responsibilities. Employees are expected by the organization, not in terms of completing tasks that conform to usual behavior but also behavior that provides performance that exceeds expectations or extra-role behavior. This extra-role behavior is also known as OCB. In this study, three variables can affect OCB, namely organizational culture, employee competence, and motivation as mediating variables. In measuring the relationship between the third variable and OCB, the researcher uses the SmartPLS application. And the results of the study show that organizational culture has a positive and significant effect on OCB, employee competence has a positive and significant effect on OCB, motivation can mediate the effect of employee competence on OCB but work motivation cannot judge the relationship between organizational culture and OCB.

References

  1. REFERENCES
     Google Scholar
  2. I. Pratiwi, “Analisis Pengaruh Budaya Organisasi dan Keadilan Organisasi Terhadap Organizational Citizenship ‎Behavior (OCB) dengan Komitmen Organisasional Sebagai Variabel Intervening (Studi pada Karyawan ‎Kantor PT Telekomunikasi Indonesia TBK. Divisi Regional IV Wi,” pp. 1–187, 2013.
     Google Scholar
  3. I. P. Satya Nugraha and I. G. Ayu Dewi Adnyani, “Budaya Organisasi, Komitmen Organaisasi, Dan Kompetensi Terhadap Organizational Citizenship Behaviour Pada Setda Kota Denpasar,” E-Jurnal Manaj. Univ. Udayana, vol. 7, no. 1, p. 1, 2017, doi: 10.24843/ejmunud.2018.v7.i01.p01.
     Google Scholar
  4. A. Danendra and N. Mujiati, “Pengaruh Motivasi, Kompensasi Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior (Ocb),” E-Jurnal Manaj. Univ. Udayana, vol. 5, no. 10, p. 255075, 2016.
     Google Scholar
  5. R. P. Setyaningrum, “Relationship between servant leadership in organizational culture, organizational commitment, organizational citizenship behaviour and customer satisfaction,” Eur. Res. Stud. J., vol. 20, no. 3, pp. 554–569, 2017.
     Google Scholar
  6. A. Anjani, “Pengaruh Kompetensi dan Motivasi Kerja Terhadap Kinerja Karyawan,” J. Inspirasi Bisnis dan Manaj., vol. 3, no. 1, p. 1, 2019, doi: 10.33603/jibm.v3i1.2191.
     Google Scholar
  7. Y. Yovina Vanesa, R. Matondang, I. Sadalia, M. Toyib Daulay, and C. Author, “45 The Influence Of Organizational Culture, Work Environment And Work Motivation On Employee Discipline In PT Jasa Marga (Persero) TBK, Medan Branch, North Sumatra, Indonesia,” Am. Int. J. Bus. Manag. ISSN, vol. 2, no. 5, p. 37, 2019, [Online]. Available: www.aijbm.com.
     Google Scholar
  8. M. Paais and J. R. Pattiruhu, “Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance,” J. Asian Financ. Econ. Bus., vol. 7, no. 8, pp. 577–588, 2020, doi: 10.13106/JAFEB.2020.VOL7.NO8.577.
     Google Scholar
  9. S. P. P. Lestari, “Pengaruh Remunerasi, Kompetensi, Dan Motivasi Terhadap Kinerja Karyawan Dengan Budaya Organisasi Sebagai Variabel Moderating Pada Bank Syariah Indonesia Kc Semarang,” 2021, [Online]. Available: http://e-repository.perpus.iainsalatiga.ac.id/id/eprint/10860.
     Google Scholar
  10. T. Hormati, “Pengaruh Budaya Organisasi, Rotasi Pekerjaan Terhadap Motivasi Kerja Dan Kinerja Pegawai,” J. EMBA, vol. 4, no. 2, pp. 298–310, 2016.
     Google Scholar
  11. L. N. Hutabarat, P. Studi, M. Manajemen, U. Muhammadiyah, and S. Utara, “Pengaruh Pengawasan , Budaya Organisasi dan Remunerasi Terhadap Motivasi Kerja Pegawai keamanan yang bertanggung jawab atas keamanan individu dan keamanan umum sesuai UU tugas , baik dibidang operasional maupun dibidang pembinaan , dimana satuan kerja Bir,” vol. 2, no. 2, pp. 200–213, 2019.
     Google Scholar
  12. S. P. Robbin and T. A. Judge, “Organizational Behavior,” p. 876, 2001.
     Google Scholar
  13. V. Biagioli, C. Prandi, B. Nyatanga, and R. Fida, “The Role of Professional Competency in Influencing Job Satisfaction and Organizational Citizenship Behavior among Palliative Care Nurses,” J. Hosp. Palliat. Nurs., vol. 20, no. 4, pp. 377–384, 2018, doi: 10.1097/NJH.0000000000000454.
     Google Scholar
  14. A. Meidita, “Pengaruh Pelatihan dan Kompetensi Terhadap Kepuasan Kerja Melalui Motivasi Kerja,” Maneggio J. Ilm. Magister Manaj., vol. 2, no. 2, pp. 226–237, 2019, doi: 10.30596/maneggio.v2i2.3772.
     Google Scholar
  15. D. A. Cahya, “Karyawan Dengan Motivasi Kerja Sebagai Variabel Intervening (Studi Kasus Pada Bank BNI Syariah KC Semarang) SKRIPSI,” 2019.
     Google Scholar
  16. E. K. Ningsih, “Pengaruh Komitmen , Kompetensi , Dan Budaya Organisasi Pegawai Puskesmas Bromo Medan Endang Kurnia Ningsih Universitas Islam Sumatera Utara,” vol. 1, no. 5, pp. 75–88, 2020.
     Google Scholar
  17. S. ; W. Nurnaningsih, “Pengaruh Kepuasan Kerja, Motivasi Kerja Dan Komitmen Organisasi Terhadap Kinerja Melalui Organizational Citizenship Behavior (Ocb) Sebagai Variabel Intervening,” Econ. Educ. Anal. J., vol. 6, no. 2, pp. 365–378, 2017.
     Google Scholar
  18. Y. Dharma, “The effect of work motivation on the employee performance with organization citizenship behavior as intervening variable at bank aceh syariah,” Emerald Reach Proc. Ser., vol. 1, pp. 7–12, 2018, doi: 10.1108/978-1-78756-793-1-00065.
     Google Scholar
  19. S. Pohl, A. Battistelli, and J. Librecht, “The impact of perceived organizational support and job characteristics on nurses’ organizational citizenship behaviours,” Int. J. Organ. Theory Behav., vol. 16, no. 2, pp. 193–207, 2013, doi: 10.1108/IJOTB-16-02-2013-B002.
     Google Scholar
  20. M. A. Khan, F. B. Ismail, A. Hussain, and B. Alghazali, “The Interplay of Leadership Styles, Innovative Work Behavior, Organizational Culture, and Organizational Citizenship Behavior,” SAGE Open, vol. 10, no. 1, 2020, doi: 10.1177/2158244019898264.
     Google Scholar
  21. A. S. Adianita, S. Mujanah, and C. Candraningrat, “Kompetensi Karyawan, Emotional Quotient Dan Self Efficacy Pengaruhnya Terhadap Organizational Citizenship Behavior Dan Kinerja Karyawan Pada Indomobil Grup Di Surabaya,” J. Ris. Ekon. dan Manaj., vol. 17, no. 1, p. 199, 2017, doi: 10.17970/jrem.17.170114.id.
     Google Scholar
  22. A. ; F. M. Kinicki, “( PDF ) Organizational Behavior : Key Angelo Kinicki , Mel Fugate - download pdf free Description :”
     Google Scholar
  23. Musringudin, M. Akbar, and N. Karnati, “The Effect of Organizational Justice, Job Satisfaction, and Organizational Commitment on Organizational Citizenship Behavior (OCB) of the Principles,” Indones. J. Educ. Rev., vol. 4, no. 2, pp. 155–165, 2017.
     Google Scholar
  24. A. Purwanto, M. Asbari, and T. I. Santoso, “Analisis Data Penelitian Marketing: Perbandingan Hasil antara Amos, SmartPLS, WarpPLS, dan SPSS untuk Jumlah Sampel Besar,” J. Ind. Eng. Manag. Res., vol. 2, no. 4, pp. 216–227, 2021, [Online]. Available: https://www.jiemar.org/index.php/jiemar/article/view/178/138.
     Google Scholar
  25. T. Sander and T. P. Lee, “New Challenges of Economic and Business Development – 2014 Smartpls for the Human Resources Field New Challenges of Economic and Business Development – 2014,” 2014.
     Google Scholar
  26. M. Sarstedt, C. M. Ringle, and J. F. Hair, “Partial Least Squares Structural Equation Modeling,” Handb. Mark. Res., no. July, pp. 1–47, 2021, doi: 10.1007/978-3-319-05542-8_15-2.
     Google Scholar