Research Article

Application of Process Mapping as an Improvement of an Integrated Management System in a Steel and Pipe Company in the Manaus Industrial Center

Lunna Maria Braga de Souza
Federal University of Amazonas, Brazil
Marcelo Albuquerque de Oliveira
Federal University of Amazonas, Brazil
* Corresponding author
Gabriela de Mattos Veroneze
Federal University of Amazonas, Brazil
Dércio Luiz Reis
Federal University of Amazonas, Brazil
Joaquim Maciel da Costa Craveiro
Federal University of Amazonas, Brazil
DOI icon 10.24018/ejbmr.2021.6.6.1104

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Submitted 2021-09-11
Published 2021-12-02

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Table of Contents

Article Main Content

This academic work will demonstrate a project applied within a company of Steel, Tubes and Connections in the industrial pole of Manaus. The objective of this project is the unification, through an integrated communication system, of all sectors of the company. So that you no longer need to use other means of communication to connect the company and make it quick, automatic, and easy, in addition to being able to make decisions based on information in real time. For this purpose, process mapping was used, the improvement agent for the application of the study, these mappings were made using software called Bizagi.

Keywords: Integrated System Modelling Software Process Mapping

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