Research Article

Processes Standardization: A Case Study in the Form of Supply in a Company of the Two Wheels of Manaus

Nayara Oliveira S. Santos
Federal University of Amazonas, Brazil
Jennifer Yassumi Ishida
Federal University of Amazonas, Brazil
Marcelo Albuquerque de Oliveira
Federal University of Amazonas, Brazil
* Corresponding author
Gabriela de Mattos Veroneze
Federal University of Amazonas, Brazil
Dércio Luiz Reis
Federal University of Amazonas, Brazil
Joaquim Maciel da Costa Craveiro
Federal University of Amazonas, Brazil
DOI icon 10.24018/ejbmr.2021.6.6.1105

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Submitted 2021-09-11
Published 2021-11-30

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Article Main Content

This article aims to study the application of standardization techniques in a two-wheel hub company in the city of Manaus, more specifically in the subassembly sector of the chassis, responsible for the preparation of parts to supply the assembly line. The methodologies used were the 5S methodology, which is proven very effective in identifying and eliminating waste and increasing efficiency; the standardization of intermediate stock, to improve the performance of the purchasing and business sectors, and finally, the PDCA cycle, to identify needs and find suitable, low-cost solutions. From the data collected, the problem was defined as the three worst parts, which are the mudguard, rear fork, and top cover, as it was found that they are recurrent in more than 50% of the models produced. These defects are due to the improper storage of the parts, which present scratches and beat marks. The need to establish an ideal condition of ideal storage was raised, and a manual was elaborated in which basic actions are listed to avoid small defects. After applying the mentioned tools and methodologies, the company managed to reduce the occurrence of small defects.

Keywords: Processes, Reliability, Standardization, Supply Chain

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