The Role of Job Stress Mediates the Effect of Democratic Leadership Style and Workload on Bank Employee Performance



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Submitted May 3, 2022
Published May 27, 2022
10.24018/ejbmr.2022.7.3.1429

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The purpose of this study was to explain the role of job stress in mediating the effect of democratic leadership style and workload on employee performance. The research was conducted on employees of Bank BCA East Denpasar Area. The number of research samples was 44 people, which were taken using the saturated sample method. Data was collected by means of interviews and online google form questionnaires. The data analysis technique used path analysis. The results of the study show that the democratic leadership style has a positive and significant effect on employee performance. Workload has a negative and significant effect on employee performance. Democratic leadership style has a negative and significant effect on work stress. Workload has a positive and significant effect on work stress. Job stress has a negative and significant effect on employee performance. The results of the mediation test showed that job stress significantly mediated the effect of democratic leadership style and workload on employee performance.

Keywords: employee performance, democratic leadership style, workload, work stress

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