Role of Job Satisfaction in Mediation of Organizational Communication on Hotel Employee Performance



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Submitted May 6, 2022
Published May 28, 2022
10.24018/ejbmr.2022.7.3.1433

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Employee performance is the result of work in quality and quantity that can be achieved by employees in carrying out the tasks that have been given in accordance with their responsibilities. The purpose of this study is to investigate the effect of organizational communication and job satisfaction, on employee performance. The number of samples is 50 employees, using a saturated sample. Data collection was obtained using questionnaires. The data analysis technique used is path analysis. The results of this study found that organizational communication has a positive significant effect on employee performance. Job satisfaction has a positive significant effect on employee performance. Organizational communication has a positive significant effect on employee job satisfaction. Job satisfaction significantly mediates the effect of organizational communication on employee performance.

Keywords: job satisfaction organizational communication employee performance

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