Proposed Service System Improvement for Regional Bank’s Mobile Banking Application using Service Science Perspective. European Journal of Business and Management Research, [S. l.], v. 6, n. 5, p. 115–126, 2021. DOI: 10.24018/ejbmr.2021.6.5.1061. Disponível em: https://www.ejbmr.org/index.php/ejbmr/article/view/1061. Acesso em: 9 oct. 2025.