European Journal of Business and Management Research https://www.ejbmr.org/index.php/ejbmr European Journal of Business and Management Research European Open Science Publishing en-US European Journal of Business and Management Research 2507-1076 <p>The names and email addresses entered in this journal site will be used exclusively for the stated purposes of this journal and will not be made available for any other purpose or to any other party.</p> <p>Submission of the manuscript&nbsp;represents&nbsp;that the manuscript has not been published previously and is not considered for publication elsewhere.&nbsp;</p> Proposed Customer-based Brand Equity (CBBE) Strategy for Railway Courier Service – Case Study: Rail Express of PT Kereta Api Indonesia https://www.ejbmr.org/index.php/ejbmr/article/view/670 <p>PT Kereta Api Indonesia (KAI) is a railway transportation service provider in Indonesia. In 2019, KAI launched railway courier service to support logistic sector, called Rail Express. Despite the advantages of railway courier service in providing low-cost fee and minimum risk of time delay and accident, low market penetration indicates brand awareness in the market is still very low. The main objective of this study is to develop customer-based brand equity strategy for railway courier service, by using Rail Express as the case to carry out the research. This study used a series of qualitative method research to fully comprehend the business situation and propose the solution to the business problem. First, in-depth interviews were conducted to the management and staff of KAI to assess external and internal environments of railway courier service. Second, focus group discussions were conducted to gain consumers’ insight related to brand awareness and brand image of Rail Express. The discussion was attended by 16 participants that represent Rail Express target market of e-commerce buyer and seller. Third, this study used TOWS matrix to generate business solution alternatives based on previous analysis findings. As the result, this study formulated three main strategies to build customer-based brand equity: first, integrated marketing communication to establish brand awareness by increasing brand recall and brand recognition; second, brand repositioning to establish brand image by developing brand associations related to positive image and technology; and third, improvement on existing marketing mix, i.e., product, distribution channel, and price strategies.</p> Fahmi Aulia Rahman Nita Garnida Copyright (c) 2021 Fahmi Aulia Rahman, Nita Garnida http://creativecommons.org/licenses/by-nc/4.0 2021-01-07 2021-01-07 6 1 1 5 10.24018/ejbmr.2021.6.1.670 Did Asset Securitization Affect the Banking Financial Performance? https://www.ejbmr.org/index.php/ejbmr/article/view/666 <p>This study investigates the impact of asset securitization on banking financial performance. The authors examined the effect between the independent variables (Asset-backed securities (ABS), Loan Loss Provisions (LLP), and Size), and the dependent variable (Return on Assets (ROA), Size has a moderating variable effect on Return on Assets.</p> <p>The banks improved profitability (ROA) by selling their loans receivable portfolio to the capital market to get liquidity. Furthermore, the bank significantly changed the role of acting as intermediaries between borrowers and depositors for the last decade. The authors used a sample of 12 commercial banks from Southeast Asian Countries and the regression model used for panel data analysis from 1998 to 2018.</p> <p>The results show that Asset-backed securities have found a significant positive Return on Assets. However, some empirical evidence found that asset securitization increases Profitability decreases Loan Loss Provisions and reduces bank securitization’s default risk.</p> <p>For future research, it is recommended to explore several variables to get a better result bank’s financial performance, such as Return on Equity, Debt to Equity Ratio, and Net Interest Margin.</p> Gos Ishak Farah Margaretha Leon Bahtiar Usman Copyright (c) 2021 Gos Ishak, Farah Margaretha Leon, Bahtiar Usman http://creativecommons.org/licenses/by-nc/4.0 2021-01-07 2021-01-07 6 1 6 10 10.24018/ejbmr.2021.6.1.666 Comparative Analysis of Nigeria and Malaysia’s Production Sharing Contract (PSC) https://www.ejbmr.org/index.php/ejbmr/article/view/678 <p class="Abstract">The oil and gas industry is governed by policies with the aim of smoothening the business relationship between the Government, the International Oil Companies (IOC’s) and the Host communities. Different oil producing countries have their own laws governing petroleum activities and these laws vary from country to country based on the B-PEST factors which are Biological, Political, Environmental, Social and Technology. However, reserve size and oil type can also influence petroleum laws. Countries like Nigeria relies strongly on petroleum bills such as the PIB in which this research will be analyzing the Production Sharing Contract (PSC) which is a significant subset of the PIB. Comparison between the existing PSC of Malaysia and that of Nigeria was captured in this research and the analysis of the PSC was done based on the Government Take, National Oil Company (NOC) and the Contractor’s benefits. 26.67% and 56.58% recovery cost, 28.67% and 26.28% Government revenue, 23.14% and 7.64% NOC share, 21.52% and 9.50% Contractor share of revenue per barrel was arrived at for Malaysia and Nigeria respectively, showing that the Malaysian PSC model yields more income to the country when compared to that of Nigeria without necessarily short-changing the contractors or the IOCs. Finally, the reasons behind these deficits were highlighted and recommendations made to improve the PSC and benefits for all parties to the contractual agreements.</p> Victor D. Ola Azubuike H. Amadi Raphael Okeke Paul O. Okafor Copyright (c) 2021 Victor D. Ola, Azubuike H. Amadi, Raphael Okeke, Paul O. Okafor http://creativecommons.org/licenses/by-nc/4.0 2021-01-07 2021-01-07 6 1 11 17 10.24018/ejbmr.2021.6.1.678 Technology and Quality of Road Construction Projects in Kenya: A focus on Contractor’s Exposure to Technology in Machakos Sub-County https://www.ejbmr.org/index.php/ejbmr/article/view/665 <p>Road traffic accidents are a menace to a developing country such as Kenya. The National Transport and Safety Authority website records over 57,171 cases of road traffic accidents NTSA [15]. Adopting the root cause analysis technique, it is crucial to determine and to solve the cause of a problem in order to have a permanent solution for it. This study focuses on road construction projects which are the actual onset of road traffic accidents. Occurrences of road traffic accidents are dependent on various factors ranging from the ideology of road construction projects to the operation of a sound or unsound vehicle on the road. Numerous studies have been done to research on the factors influencing quality of road construction projects but little has been done to determine how contractors related factors affect quality of road construction projects. Due to the research gap in the pool of knowledge, this study is aimed at identifying and analyzing how contractor’s exposure to technology influences the quality of road construction projects. The study area that was analyzed in this project was Machakos sub-county situated in the Lower Eastern region of Kenya. The study was guided by the objective: to establish influence of contractor’s exposure to technology on quality of road construction projects. This study applied Systems theory approach. A descriptive survey research design and a cross-sectional approach was used to collect quantitative data by use of close-ended questionnaires. The total target population was 223and a calculative formula adopted from Kothari [8] was used to acquire a sample size of 141 respondents. Stratified random sampling technique was applied on the sample size of 141 respondents to classify them into homogenous groups. Questionnaires were used as the main data collection instruments and were issued to the respondents. The gathered data was analyzed using descriptive and inferential statistics with the data being presented descriptively using frequencies and percentages. Pearson’s product moment correlation procedure method was used to analyze the inferential statistic data and the results presented. In this study Spearman’s was used to measure the degree of association between the independent and dependent variables. On the influence of contractor’s exposure to technology, a composite mean of 3.74, standard deviation of 1.028 and a strong correlation value of 0.373 were achieved. The survey elicit conclusion was that quality of road construction projects in Machakos Sub-County was influenced by the independent variable.</p> Caroline Wachuka Muriithi Mary Nyawira Mwenda Copyright (c) 2021 Caroline Wachuka Muriithi, Mary Nyawira Mwenda http://creativecommons.org/licenses/by-nc/4.0 2021-01-07 2021-01-07 6 1 18 25 10.24018/ejbmr.2021.6.1.665 Undergraduate Perceptions of Economic Problems in Mexico https://www.ejbmr.org/index.php/ejbmr/article/view/679 <p>Without question, changes in U.S. policies have impacts beyond its own borders. This work reports an analysis of how university students perceive Mexico’s economic problems and their sources. The perceptions of younger Mexicans about economic problems are important, especially since young people represent 31% of Mexico’s population. A survey developed by the National Survey GEA-ISA was administered to 200 students in May 2019. The results of this survey show that students believe that their family economy today is vulnerable and will not improve next year, and that the economic outlook last year was better than today. Results also indicate that improvements in macroeconomic variables alone are not enough to generate a perceived improvement in the Mexican economy.</p> Russell McKenzie Rajid Roberto Luna-Cruz Elena Moreno-Garcia Aristides R. Baraya Copyright (c) 2021 Russell McKenzie http://creativecommons.org/licenses/by-nc/4.0 2021-01-09 2021-01-09 6 1 26 31 10.24018/ejbmr.2021.6.1.679 Influence of Stakeholders’ Participation in Monitoring and Evaluation Process on Implementation of HIV & AIDS Projects in Kenya: A Case of Dreams Project in Nairobi County https://www.ejbmr.org/index.php/ejbmr/article/view/674 <p class="western" align="justify">The Monitoring and Evaluation (M&amp;E) process ensures project efficiency and effectiveness thus imperative to exhaustively study the influence of the Monitoring and Evaluation process on HIV/AIDS project(s) to ensure healthy lives and end diseases such as AIDS, Tuberculosis and Malaria. This study aimed to examining the influence of Monitoring and Evaluation process on the implementation of HIV/AIDS projects in Kenya: the DREAMS project in Nairobi County. The following objective guided the study: to establish how stakeholders’ participation in Monitoring and Evaluation process influences implementation of HIV/AIDS projects in Kenya. The study was anchored on stakeholders’ theory. The study targeted 51 staff from Centre for the Study of Adolescents (CSA) and census was employed in determining sample size. A structured self-administered questionnaires and interviews were used as a primary data collection instrument. A descriptive analysis was employed on the data collected, and the results were presented using charts, graphs, and tables. The findings showed a composite mean of 3.606 and a standard deviation of 1.023 implying that stakeholders play a critical role in monitoring and evaluation process and thus, there is need to include all stakeholders in the monitoring and evaluation process. The study recommends that stakeholders be involved in all the project stages to ensure an effective Monitoring and Evaluation process. The findings are of significance to project managers, monitoring and evaluation officers, donors, policy makers, and researchers.</p> Nicholas Obudho Simon Mary Nyawira Mwenda Copyright (c) 2021 Nicholas Obudho Simon, Mary Nyawira Mwenda http://creativecommons.org/licenses/by-nc/4.0 2021-01-09 2021-01-09 6 1 32 37 10.24018/ejbmr.2021.6.1.674 Influence of Project Implementation Strategies by Religious Organizations on Rural Development: A Case of Kitui Catholic Diocese, Kitui County, Kenya https://www.ejbmr.org/index.php/ejbmr/article/view/673 <p>It has been documented that religious institutions have influenced the development of education systems, health facilities, infrastructure such as roads, water provision structures and even building designs. This study sought to find out the influence of project implementation strategies by religious organisations on rural development in Kenya. The study focused on the Catholic Diocese of Kitui, in Kitui County and sought to document how project implementation strategies by Catholic Diocese of Kitui influence rural development in Kitui County of Kenya. The target population for this study was drawn out of a homogenous setting of Kitui County, Kitui East Subcounty, Nzambani and Chuluni wards and covered a total of 6939 households. The study covered a sample population of 364 out of the determined target population of 6939 households. The analysis of the data collected was done using Statistical Package for Social Sciences (SPSS) software. The study established that project implementation strategies by Catholic Diocese of Kitui influenced rural development in Kitui County as shown by a composite mean of 3.945. The Chi-Square test results of the association between project implementation strategies by religious organizations and rural development at Catholic Diocese of Kitui, Kitui County in Table 16, shows a Chi-Square value = 8.954, p = 0.003. The p-value is less than 0.05 and hence there is a statistically significant association between project implementation strategies and rural development at Catholic Diocese of Kitui. From the findings, the study found that if the independent variable, project implementation strategies, was held constant at zero, then the rural development in Kitui County will be 3.537. The study also found that a unit change in project implementation strategies changes would lead to a 0.843 unit change in rural development in Kitui County. The variable was significant since p-value=0.012&lt;0.05. The study concluded that project implementation strategies had a great influence on rural development in Kitui County. The study recommends that there is need for capacity development to identify resource availability and build capacities in communities and have them assisted to undertake church based projects. The study recommends that there is need for capacity development to identify resource availability and build capacities in communities and have them assisted to undertake church based projects. To create more ownership of the projects, the study recommends that there should be involvement of user representatives from the initiation to the implementation phases of the projects.</p> Antony Musyoki Mbandi Mary Nyawira Mwenda Copyright (c) 2021 Antony Musyoki Mbandi, Mary Nyawira Mwenda http://creativecommons.org/licenses/by-nc/4.0 2021-01-11 2021-01-11 6 1 38 50 10.24018/ejbmr.2021.6.1.673 The Role of Theory of Planned Behavior (TPB) Explaining Recycling Behavior: An Emerging Market Perspective https://www.ejbmr.org/index.php/ejbmr/article/view/123 <p>This study aims to understand the role of Theory of Planned Behaviour (TPB) in the context of recycling behavior. The research followed a positivistic, deductive and quantitative methodology. The study was conducted with a sample size of 467 using snowball sampling technique. Confirmatory factor analysis (CFA) was conducted to assess construct reliability, convergent validity, and discriminant validity in order to ensure reliability and effectiveness of the measurement model. The results show that overall model fit was acceptable and statistically significant. The study also reveals that, although TPB is considered to be widely acceptable model explaining most of the attitude–behavior relationship for many years, unable to predict the recycling intention adequately through various predictive variables such as attitude, subjective norms, and perceived behavioral control in this particular case. However, recycling intention itself is statistically significant in predicting actual recycling behavior. This study has potentially added insights into the existing literature through experimenting an established model which can be useful developing an effective and comprehensive model in future. It can also be used in various industries to find ways to encourage recycling behavior through the lens of other potential factors such as external environment. As environment is also a priority agenda for the government and policymaker nowadays, this can assist them in making and implementing various effective and sustainable policies in future.</p> Md. Tamzidul Islam Copyright (c) 2020 Md. Motaher Hossain, Md. Tamzidul Islam, K.M. Zahidul Islam http://creativecommons.org/licenses/by-nc/4.0 2021-01-12 2021-01-12 6 1 51 56 10.24018/ejbmr.2020.5.4.123 The Role of Bank Value in Cash Holdings of Banks in Ghana https://www.ejbmr.org/index.php/ejbmr/article/view/677 <p>The current study explored the influence of bank value on cash holding among universal banks in Ghana. A panel data covering the period from 2009 to 2018 was used for the analysis. The Panel Least square regression model was utilized as the main technique for data analysis. The findings from this study revealed that, bank value has a significant positive influence on cash holdings of the universal banks in Ghana. Similarly, the study showed that, profitability, working capital and growth contribute positively to cash holdings of the banks. It is recommended that the universal banks should focus more on improving the bank value through value addition policies and measures. This will contribute to achieving a greater level of cash holdings. Keeping enough cash helps the banks to take advantage in any business opportunity that may arise at any time.</p> Samuel Asubonteng Yusheng Kong Copyright (c) 2021 Samuel Asubonteng, Yusheng Kong http://creativecommons.org/licenses/by-nc/4.0 2021-01-13 2021-01-13 6 1 57 62 10.24018/ejbmr.2021.6.1.677 Online Shopping Behaviour among International Students from Belt & Road Countries in China https://www.ejbmr.org/index.php/ejbmr/article/view/681 <p>The rapid transformation of e-platforms and the growth of e-commerce in China provide consumers with the most advanced channels and creative options for buying and selling through online podium. Online shopping is categorically going to be the world's future shopping mode. Besides, The Belt and Road Initiative (BRI) of China aims to place the world on a new trajectory of higher growth and human development through the connectivity of infrastructure, increased trade, and investment. Cross-border online shopping has become one of the forthcoming prime business models through the implication of the Belt &amp; Road Initiative. By analyzing the representative group of consumers from Belt &amp; Road countries, this study is to explore possible guiding constraints about online shopping decisions that may assist to understand behavioral traits to cross-border online shopping. In the expansion of online shopping, consumers, particularly young people, and students play the most important role. It is, therefore, imperative for companies to investigate and consider the factors that affect the decision of students and young people to get online shopping. This paper has attempted to explore various factors that will affect the online shopping decision of consumers particularly from Belt &amp; Road countries. During this analysis, a qualitative study approach was adopted and a sample of 105 higher education students from the Belt &amp; Road Initiative (BRI) countries studying at Capital Normal University was drawn up. The study will ascertain the ‘Online Shopping Behaviors’ of typical consumers from BRI (Belt &amp; Road) countries to explore a wider direction for cross-border online shopping decisions. It is discovered that online shopping makes life easier, and it is not so far that online shopping can infinitely overtake conventional physical shopping in the whole world.</p> Md Shohidul Islam Copyright (c) 2021 Md Shohidul Islam http://creativecommons.org/licenses/by-nc/4.0 2021-01-13 2021-01-13 6 1 63 75 10.24018/ejbmr.2021.6.1.681 Enterprise Risk Management to Minimizing Financial Distress Condition Using Analytical Hierarchy Process Method in PT. XYZ https://www.ejbmr.org/index.php/ejbmr/article/view/668 <p>PT. XYZ as one of telecommunications infrastructure providers that suffered losses gave a strong signal that the company was experiencing financial distress. Altman z-score is used to know the condition of the company. The result of Altman z-score analysis company has to further analyze the cause of financial distress. To prevent the company from bankruptcy risk, we cannot only focus on the financial aspect but also from various aspect. Enterprise risk management is used as a tool to identify what risks that could lead companies to experience financial distress and which risk should be mitigated. Risk assessment in this study using the analytic hierarchy process to check and reduce the expert inconsistency. After conducting risk management process, monitoring and review as the final step and implementation of this study. The result from this study is most of the risk are classified into high and medium risk can be mitigate by reduce or transfer the risk depend on the most suitable risk treatment. There are risks that classified as low risk, environment risk and promotion risk.</p> Ervie Nur Afifa Mukhlis Sylviana Maya Damayanti Copyright (c) 2021 Ervie Nur Afifa Mukhlis, Sylviana Maya Damayanti http://creativecommons.org/licenses/by-nc/4.0 2021-01-13 2021-01-13 6 1 76 86 10.24018/ejbmr.2021.6.1.668 Analysis of the Effect of Attitude toward Environment, Perceived Control Behavior and Ecological Packaging on Green Purchase Intention on Packaging Drinking Water (AMDK) Brand Cleo Eco Shape https://www.ejbmr.org/index.php/ejbmr/article/view/689 <p>This study examines the impact of Attitude toward Environment, Perceive Control Behavior and Ecological Packaging on green purchase intention of Cleo Eco Shape Bottled Drinking Water (AMDK). The population used is all Indonesian citizens who have not bought Cleo Ecoshape brand bottled water products. The sample used was 120 respondents. PLS is used to analyze research data. The results of this study indicate Attitude toward Environment, Perceive Control Behavior and Ecological Packaging have a positive and significant effect on Purchase Intention.</p> Ahmadian Hafiz Dudi Permana Copyright (c) 2021 Ahmadian Hafiz, Dudi Permana http://creativecommons.org/licenses/by-nc/4.0 2021-01-18 2021-01-18 6 1 87 89 10.24018/ejbmr.2021.6.1.689 Propose Business Strategy for Coffee Shop in Indonesia (XYZ Company) https://www.ejbmr.org/index.php/ejbmr/article/view/687 <p>Indonesia is one of the most potential markets for entrepreneurs who want to enter the coffee shop industry. The phenomenon of coffee as one of the local wisdoms in Indonesia has encouraged XYZ to have a vision of promoting the uniqueness of Indonesian coffee. However, XYZ ran into various hurdles to keep his business. XYZ’s performance from early 2018 to early 2020 experienced fluctuating conditions and in early 2020 experienced a drastic decline due to the effects of COVID-19. Then in mid-2020, the company started to improve its strategy in dealing with the impact of the pandemic. Currently, XYZ has one store in Tebet, South Jakarta.</p> <p>This study aims to assist the XYZ team in improving sales performance, especially in marketing strategies. In identifying external problems, this study uses general environmental analysis, industrial environmental analysis and competitor analysis. In identifying internal problems, this study uses resource analysis, value chain analysis, marketing mix analysis and competitor exploration. Furthermore, this study uses a qualitative approach that collects data from interviews with 15 customers as respondents. The respondents who were interviewed had the aim of capturing customer values and XYZ's ability to fulfill customer values. Interviews were also conducted due to changes in conditions caused by the pandemic which are likely to have an impact on customer value.</p> <p>Based on the analysis and determination of the direction of corporate strategy, this study finds that the company's situation is at the stage of growth and diversification. At this stage, XYZ needs to prioritize the target market according to its potential. In addition, this study also suggests XYZ to implement a diversification strategy in marketing activities. Finally, this study also uses the TOWS matrix as the main tool for developing marketing activities. In conclusion, this study proposes a strategy map, schedule, activity time and cost estimation as an implementation plan.</p> Aditia Pramagista Harimukti Wandebori Copyright (c) 2021 Aditia Pramagista, Harimukti Wandebori http://creativecommons.org/licenses/by-nc/4.0 2021-01-20 2021-01-20 6 1 90 96 10.24018/ejbmr.2021.6.1.687 Foreign Direct Investment in the United Arab Emirates: A Study on the Main Contributors https://www.ejbmr.org/index.php/ejbmr/article/view/694 <p>Foreign Direct Investment support the development of the host countries and provides opportunities for the Multinational Corporations to geographically diversify their operations into greener pastures and reap better benefits. This study focuses on a few of the most relevant factors that attract FDI into the UAE. It is observed that the inflow of FDI into the UAE is on the increase year-on-year during the last five years. The relevant factors that make the UAE FDI-attractive are the political stability, geocentric location, well-developed infrastructure, stable currency, well developed financial system, the global crowd-pulling event the Expo 2020, and the proactive and investor-friendly policies of the government.</p> Mariam Abdalla Alshamlan Vania Maria Fernandez Manuel Fernandez Copyright (c) 2021 Mariam Abdalla Alshamlan, Vania Maria Fernandez, Manuel Fernandez http://creativecommons.org/licenses/by-nc/4.0 2021-01-22 2021-01-22 6 1 97 101 10.24018/ejbmr.2021.6.1.694 Performance and Risk Comparison Analysis of Optimal Portfolio of Shares LQ-45 Using Single Index Model and Capital Asset Pricing Model August 2017 – January 2020 Period https://www.ejbmr.org/index.php/ejbmr/article/view/700 <p>The purpose of this research is to determine the differences between performance and risks optimal portfolio of Single Index Model (SIM) and Capital Asset Pricing Model (CAPM) in the period August 2017 - January 2020. This research is a descriptive study with a quantitative approach. The data collection technique used is documentation study. Based on the results of the calculation, it is found that there is a difference return of the SIM portfolio to CAPM, there is no difference risk of the SIM portfolio to CAPM, there is a difference performance of the SIM portfolio that evaluated using the Sharpe, Treynor and Jansen methods and there is no difference performance of the CAPM portfolio that evaluated using the Sharpe, Treynor and Jansen method.</p> Dikri Cakrawala Uno Andam Dewi Syarif Copyright (c) 2021 Dikri Cakrawala Uno, Andam Dewi Syarif http://creativecommons.org/licenses/by-nc/4.0 2021-01-28 2021-01-28 6 1 102 105 10.24018/ejbmr.2021.6.1.700 Celebrities and Influencers: Have They Changed the Game of Online Marketing? https://www.ejbmr.org/index.php/ejbmr/article/view/696 <p>Online marketing is termed as marketing 2.0, mainly because the ‘2’ here indicates how much double the marketing provides. Doubling in terms of profits, customers reach, and most importantly, brand image. Thereby, the dilemma arises where most of the brands, often even after having the right quality products, fail to satisfy their customers or, in the other case, fail to grow the virtual communities of their target audience. However, the following review article entails all the information needed regarding influential marketing &amp; celebrity endorsements. Thus, to give marketers a new hope and scope in their blank world of Online Social networks.</p> <p>The paper contains an extensive literature review of 20 peer-reviewed articles published in reputable business journals. These consist of valuable details regarding the dos and perks of optimizing celebrity endorsements and influential marketing.</p> <p>Moreover, proceeding to the review portion, recommendations have been incurred to further benefit the readers &amp; provide them a fresh insight into the two dilemmas and how brands can use these marketing paradigms to win the game of online marketing.</p> Tariq Mehmood Dar Neelofer Tariq Copyright (c) 2021 Tariq Mehmood Dar, Neelofer Tariq http://creativecommons.org/licenses/by-nc/4.0 2021-01-31 2021-01-31 6 1 106 111 10.24018/ejbmr.2021.6.1.696 Management Accounting Information System and the Financial Performance of Consumer Goods Firms in Nigeria https://www.ejbmr.org/index.php/ejbmr/article/view/684 <p>This study examined the effect of management accounting information system on the performance of listed consumer goods firms in Nigeria. The objectives of the study were to ascertain the effect of sales management system, management accounting reporting system and budgetary management system on the profitability of listed consumer goods firms in Nigeria. A survey research design was adopted and appropriately used for this study and 100 copies of questionnaire were administered to employees from the selected consumer goods companies. Data collected were analyzed with the aid of percentages and tables while statistical tools used for testing the hypotheses were simple regression analysis and ANOVA. The findings of this study revealed that; sales management system, management accounting system and budgetary management system affect profitability of listed consumer goods firms in Nigeria positively. The study concludes that accounting information system is critical to the production of quality accounting, sales and budget reports (information) on a timely basis and the communication of that information to the decision makers. The researchers recommend that organizations should strengthen their sales-force for effective revenue generation, ensure that management accounting reporting is timely and accurate for effective decision making, and budgetary control should be put in place for monitoring of activities of the business.</p> Benjamin Ezugwu Onodi Oti Ibiam Jane Chinyere Akujor Copyright (c) 2021 Chimaobi Ijeoma http://creativecommons.org/licenses/by-nc/4.0 2021-02-03 2021-02-03 6 1 112 120 10.24018/ejbmr.2021.6.1.684 The Effect of Theory of Planned Behavior and Environmental Concern on The Selection of Merries Brand Baby Diapers https://www.ejbmr.org/index.php/ejbmr/article/view/710 <p>This study analyzes the effect of theory of planned behavior and environmental concern to purchase intentions of diapers “Merries”. The population of this study is mothers who have children that uses diapers and located in DKI Jakarta, with a total sample of 105 respondents. The data analysis method uses Structural Equation Model-Partial Least Square (SEM-PLS). The result of this study indicate is attitude, subjective norm, perceived of behavioral control and environmental concern affect positively but only perceived of behavioral control significantly affect towards purchase intentions.</p> Lidia Febrianti Dudi Permana Copyright (c) 2021 Lidia Febrianti, Dudi Permana http://creativecommons.org/licenses/by-nc/4.0 2021-02-04 2021-02-04 6 1 121 124 10.24018/ejbmr.2021.6.1.710 International Business and Country’s Culture Impact https://www.ejbmr.org/index.php/ejbmr/article/view/719 <p>International business is very important, nowadays. Businesses, now, compete and operate in an international market. Globalization has created new challenges for managers. Different countries have different cultures, and this make culture a challenge for businesses and managers who operate in international business. They have to pay more attention to the differences of countries cultures they operate with. Sometimes, differences may be seen as insignificant, but they can cause troubles if you don’t respect them. Culture’s differences may create misunderstandings, conflict, anger even stress in the workplace. People in different culture have different attitudes and behaviors. Organizations have to pay importance to differences in a) communication, b) attitudes c) workplace etiquette d) language.</p> <p>Albania, after 90’, has been an attractive destination for foreign investors. Many investors came in Albania due to her strategic geography position, cheap labor price, informal market, etc.</p> <p>In this paper we will analyze culture’s dimensions according to Hofstede model. Then, we will compare Albanian culture to Italian culture, because Italy is the country which has the majority of foreign companies in Albania.</p> Gentisa Furxhi Copyright (c) 2021 Gentisa Furxhi http://creativecommons.org/licenses/by-nc/4.0 2021-02-09 2021-02-09 6 1 125 127 10.24018/ejbmr.2021.6.1.719 Organizational Commitment and Civil Servants Performance: The Contribution of Intelligence, Local Wisdom and Organizational Culture https://www.ejbmr.org/index.php/ejbmr/article/view/720 <p>The purpose of this study was to analyze the influence of intelligence, local wisdom, and organizational, culture on organizational commitment, to analyze the influence of potential intelligence, local wisdom and organizational culture on performance, to analyze the effect of organizational commitment on performance, and to analyze the influence of potential intelligence, local wisdom, and culture. The organization through an organizational commitment to performance. The research was carried out at the Wajo District Government with a population of 5,991 employees from 11 SKPD and set a sample of 375 people as respondents based on the Slovin formula. The questionnaire results were analyzed using the Structural Equation Model using AMOS 18 assistance. The results found that organizational culture had a negative and insignificant effect on employee performance. This indicates that the indicators of organizational culture in the form of integrity, identity, responsibility, discipline, and results in orientation are considered to be improved and enhanced in obtaining the realization of work results by employee performance achievements. The organizational culture that has a negative and insignificant effect does not mean that organizational culture is not implemented, but the meaning of the values, rules, and principles of the founders of the organization has undergone a shift to make changes towards achieving work results orientation in supporting employee performance improvement. Without ignoring other variables, namely intelligence, local wisdom, and commitment to performance.</p> Syamsul Bahri Mansyur Ramly Achmad Gani St. Sukmawati Copyright (c) 2021 Syamsul Bahri, Mansyur Ramly, Achmad Gani, St. Sukmawati http://creativecommons.org/licenses/by-nc/4.0 2021-02-11 2021-02-11 6 1 128 134 10.24018/ejbmr.2021.6.1.720 The Effect of Motivation and Commitment of Taxpayer Toward Tax Compliance and Empirical Studies Tax Amnesty as Moderating Variable (A Survey on Tax Service Center Kudus Branch) https://www.ejbmr.org/index.php/ejbmr/article/view/711 <p>This research has purpose to analyze Motivation and Commitment of Taxpayer toward the Tax Compliance of Taxpayer on Tax Service Center (KPP) Kudus branch and Empirical Studies Tax Amnesty as Moderating Variable. The samples of the research are those with taxpayer in the tax service center with numbers of respondents, 398 people from 69.377 people using Slovin formula. The technique of sampling uses <em>Accidental Sampling. </em>The data analysis uses MRA (<em>Moderating Reg</em><em>ression Analysis).</em></p> Edi Wicaksono Abdurrosid Grahita Chandrarin Diana Zhuro Copyright (c) 2021 Edi Wicaksono Abdurrosid, Grahita Chandrarin, Diana Zhuro http://creativecommons.org/licenses/by-nc/4.0 2021-02-11 2021-02-11 6 1 125 128 10.24018/ejbmr.2021.6.1.711 Identifying the Role of Brand Loyalty in the Relationship between Brand Awareness, Brand Association and Repurchase Intention https://www.ejbmr.org/index.php/ejbmr/article/view/704 <p>This research aims to analyze the influence of brand awareness, brand association on repurchase intention mediated brand loyalty. The object of this study was indosat ooredoo consumers, and the specified number of sampel was 120 respondents using a calculation method based on the heir formula multiplied by 5. Purposive sampling sample withdrawal method, date collection method using questionnaire, and data analysis using Partial Least Square (PLS). The results of the study are known that brand awarness affects repurchase intention, brand assocation affects repurchase intention, brand awareness affects brand loyalty, brand assocation affects brand loyalty, and brand loyalty affects repurchase intention.</p> Zeki Pranata Dudi Permana Copyright (c) 2021 Zeki Pranata, Dudi Permana http://creativecommons.org/licenses/by-nc/4.0 2021-02-12 2021-02-12 6 1 129 133 10.24018/ejbmr.2021.6.1.704 The Case for Agile Methodologies against Traditional Ones in Financial Software Projects https://www.ejbmr.org/index.php/ejbmr/article/view/741 <p>Agile methodologies have emerged to challenge traditional ones and overcome their limitations. Increasingly, software development organizations are scaling agile practices in order to meet the requirements of the quickly changing and regularly developing business environment. The main objectives of this study are to investigate the main differences between the traditional project management methodologies and agile methodologies, as well as to identify some key advantages and challenges of applying agile development in a financial software environment. The findings clearly show that using Agile methodologies in a financial software development environment increases the efficiency and transparency of the development process, as well as the stakeholders’ satisfaction, but the project managers must know how to adapt different Agile frameworks to the given context of their organization.</p> V. P. Munteanu P. Dragos Copyright (c) 2021 P. Dragos, V. P. Munteanu http://creativecommons.org/licenses/by-nc/4.0 2021-02-16 2021-02-16 6 1 134 141 10.24018/ejbmr.2021.6.1.741 Empowerment of Urban Refugee Youths in Nairobi County, Kenya: A Socio-Economic Perspective https://www.ejbmr.org/index.php/ejbmr/article/view/707 <p>The ever-increasing rate of urbanization has led to a surge in the number of refugees and asylum seekers in the urban areas in the twenty first century. Much is not known whether these individuals can become self-empowered in coming years and avoid overreliance on humanitarian aid initiated through different projects. This study sought to establish the influence of socio-economic factors on empowerment of urban refugee youths in Nairobi County, Kenya. The objectives of the study were to examine the influence of human capital development and financial capital development factors on empowerment of urban refugee youths. The study was grounded on the Empowerment and Assimilation theories. The study adopted descriptive survey research design. The study’s target population was 2972 urban refugee youths aged between 18-26 years who were registered by UNHCR and RAS and lived in Nairobi County. The study’s sample size was 297. The study adopted proportionate stratified sampling techniques. Quantitative data was collected by use of research questionnaires and the data was coded by Statistical Packages for Social Sciences (SPSS). The statistical tools of analysis used for descriptive data were arithmetic mean and standard deviation, with the variables attaining a composite mean ranging between 4.03 and 3.72 and standard deviation ranging between 0.966 and 1.127. The statistical tools of analysis used for inferential statistics was Pearson Correlation Coefficient, with the variables attaining a strong positive correlation ranging between 0.896 and 0.868. The study concluded that human capital development and financial capital development factors influence empowerment of urban refugee youths in Nairobi County, Kenya. The study recommended support organizations to engage more professionals to equip urban refugee youths with more relevant and numerous skills that will develop their human capital as well as increase funds that support urban refugee youths in starting their businesses in order for them to achieve financial capital development.</p> Duncan Mutisya Kamau Mary Nyawira Mwenda Copyright (c) 2021 Duncan Mutisya Kamau, Mary Nyawira Mwenda http://creativecommons.org/licenses/by-nc/4.0 2021-02-16 2021-02-16 6 1 142 148 10.24018/ejbmr.2021.6.1.707 Systematic Analysis on Key Success Factors and Strategic Planning of Green Ship Development https://www.ejbmr.org/index.php/ejbmr/article/view/743 <p>In today’s era of advocating green and low carbon, the development of green ships based on new technologies and new energy can improve the status of China’s shipping enterprises in the world. Specifically, such development is of great significance to marine environmental protection and can promote the sustainable development of China’s economy. By referring to relevant literature on green ships, this study summarizes 20 development indicators of green ships as the basis for the questionnaire design. On the basis of the data collected from the questionnaire, the grey relational analysis method is used to extract six key development indicators of green ships. TRIZ analysis is also adopted to establish innovative improvement strategies for each key indicator. Subsequently, the short-, medium-, and long-term development planning of these strategies are summarized according to the order of strategic development. Such strategies are also divided into three development directions according to their content: intelligent systems, incentive systems, and green devices. Therefore, the strategic planning of this study can provide a clear guide for shipping enterprises to develop green ships and allocate resources according to the key indicators of green ships under limited resources, which can serve as the foundation for achieving further successful development in the fiercely competitive domestic and international markets.</p> Ching-Kuei Kao Qi-Qi Chen Yang Zhong Peng-Jung Lin Copyright (c) 2021 Ching-Kuei Kao, Qi-Qi Chen, Yang Zhong, Peng-Jung Lin http://creativecommons.org/licenses/by-nc/4.0 2021-02-18 2021-02-18 6 1 149 157 10.24018/ejbmr.2021.6.1.743 Effect of Intellectual Capital on Organizational Sustainability with Employee Innovative Behavior as Intervening Variables in Pt. Jaya Maritime Services https://www.ejbmr.org/index.php/ejbmr/article/view/714 <p>Organizational sustainability is an important strategy to increase organizational capabilities not only to provide economic benefits, but also social and environmental benefits. The reality on the ground is that not all companies really pay attention to the dimensions of sustainability, both in terms of economy / profit, people and the environment. This is because it is considered that the sustainability of the organization is voluntary. Therefore, research is needed on the factors that influence organizational sustainability. The research objective is the effect of intellectual capital on organizational sustainability with innovative employee behavior as an intervening variable at the PT. Jaya Maritime Services. The research method used is explanatory quantitative with SEM-PLS. The sample in this study were 50 employees of PT. Jaya Maritime Services. The sampling technique used in this study was saturated sampling (census). The results showed that human capital and structural capital have a positive and significant effect on innovative behavior, while relational capital has a positive and insignificant effect on innovative behavior, innovative behavior has a positive and significant effect on organizational sustainability, human capital has a negative and insignificant effect on organizational sustainability, structural capital. has a negative and significant effect on organizational sustainability, relational capital has a positive and significant effect on organizational sustainability, innovative behavior mediates the effect of human capital on organizational sustainability, innovative behavior mediates the effect of structural capital on organizational sustainability, and innovative behavior mediates the effect of relational capital on organizational sustainability. Based on the inter-dimensional correlation matrix analysis, to improve employee engagement, it is recommended to maintain and improve indicators: (1) employee expertise in special jobs (specialists); (2) corporate culture content; (3) mutual collaboration skills; (4) developing new ideas, and (5) providing stable salaries for employees.</p> Hilman Najib Lenny Christina Nawangsari Copyright (c) 2021 Hilman Najib, Lenny Christina Nawangsari http://creativecommons.org/licenses/by-nc/4.0 2021-02-18 2021-02-18 6 1 158 163 10.24018/ejbmr.2021.6.1.714 Determinants of Liquidity Risk in the Commercial Banks in Bangladesh https://www.ejbmr.org/index.php/ejbmr/article/view/729 <p class="Abstract" style="layout-grid-mode: char; margin: 6.0pt 0in .0001pt 23.05pt;">The study examines the bank-specific and external factors that affect the liquidity risk in commercial banks in Bangladesh. The study has been conducted using 23 banks data from 2005-2018, and panel data is used to conduct the regression analysis. Among the bank-specific factors, asset size has a negative relationship with liquidity risk. The larger the bank size, the better the liquidity position and the lower the liquidity risk. Return on equity and capital adequacy ratio has a positive but insignificant relationship with the liquidity risks. In the case of macroeconomic factors, inflation negatively affects the liquidity risks, whereas GDP and domestic credit positively affect. Private and public sector credits increase the investments, which in turn fuel GDP growth. Growth in domestic credit reduces liquidity and may create insolvency. The loan outstanding to asset ratio is positively related to the liquidity risk of the banks. Banks usually increase the loan/advance disbursement to increase profitability, which dries out liquidity and enhances liquidity risk. The study concludes that although several factors are found insignificant yet have positive/negative relation, the banks must carefully evaluate the factors to avoid a future liquidity crisis.&nbsp;</p> Faruque Ahamed Copyright (c) 2021 Faruque Ahamed http://creativecommons.org/licenses/by-nc/4.0 2021-02-19 2021-02-19 6 1 164 169 10.24018/ejbmr.2021.6.1.729 Comparative Analysis of Bankruption Prediction Models in Property and Real Estate Sector Companies Listed on the IDX 2017-2019 https://www.ejbmr.org/index.php/ejbmr/article/view/730 <p>This study takes the topic of comparative analysis of bankruptcy prediction models in the Property and Real Estate Sector companies listed on the IDX in 2017-2019. In this case, the test was conducted to compare the accuracy between the Altman Z-Score, Springate S-Score and Zmijewski X-Score models in predicting the bankruptcy of property and real estate companies. The sample consisted of 20 companies after the sample selection was carried out using purposive sampling technique. To obtain the right level of accuracy, a comparison of the distress or non-distress score categories of each bankruptcy model with the earnings per share (EPS) value of each company was carried out through a dummy variable. Through this test, it is known that the Zmijewski X-Score model is the most accurate model in predicting bankruptcy in the property and real estate sectors listed on the Indonesia Stock Exchange (IDX) by 90%.</p> Fika Andriani Pardomuan Sihombing Copyright (c) 2021 Fika Andriani, Pardomuan Sihombing http://creativecommons.org/licenses/by-nc/4.0 2021-02-19 2021-02-19 6 1 170 173 10.24018/ejbmr.2021.6.1.730 The Effect of Green Human Resource Management on Organization Citizenship Behaviour for Environment (OCBE) and Its Implications on Employee Performance at Pt Andalan Bakti Niaga https://www.ejbmr.org/index.php/ejbmr/article/view/716 <p>This study aims to analyze the effect of Green Human Resource Management on Employee Performance through Organization Citizenship Behavior for Environment (OCBE). This type of research uses a survey method with a quantitative approach. This research was conducted at PT Andalan Bakti Niaga. Sampling using nonprobability techniques with a sample size of 80 people. Data analysis in this study used Structural Equation Modeling (SEM) with Partial Least Square (PLS) software version 3.2.7. The results obtained in this study: 1) Green Recruitment, Green Training, Green Compensation and Rewards have a positive and significant effect on OCBE; 2) Green Performance Appraisal has no significant effect on OCBE; 3) Green Training and Green Performance Appraisal have a positive and significant effect on Employee Performance; 4) Green Recruitment and Green Compensation and Rewards have a negative and significant effect on Employee Performance; 5) OCBE has a positive and significant effect on Employee Performance; 6) Green Recruitment, Green Training, Green Compensation and Rewards have a significant effect on Employee Performance through OCBE; 7) Green Performance Appraisal has no significant effect on Employee Performance through OCBE; 8) Green Human Resource Management has a significant effect on OCBE; 9) Green Human Resource Management has a significant effect on Employee Performance.</p> Ari Saputro Lenny Christina Nawangsari Copyright (c) 2021 Ari Saputro, Lenny Christina Nawangsari http://creativecommons.org/licenses/by-nc/4.0 2021-02-19 2021-02-19 6 1 174 181 10.24018/ejbmr.2021.6.1.716 The Role of Teamwork, Work Environment, Compensation System in an Effort to Increase Employee Extrinsic Motivation at the Dompet Dhuafa Integrated Health Hospital https://www.ejbmr.org/index.php/ejbmr/article/view/749 <p>The work motivation of employee which have increased it has a positive impact and is very important for the company, by increasing employee motivation will encourage each of them to work hard in completing all his work so the company goals are achieved. RS X is a private hospital, in preliminary observations several problems emerged, including teamwork that was not working well between employees, the lack of good communication between employees, the compensation provided was not appropriate and employee tardiness from attendance and employee turnover was quite high. The purpose of this study was to analyze the factors that influence employee motivation in the hospital. The method of this research was carried out by analytic causality survey with one short study time dimension. The population in this study was 293 people. The sample in this study used purposive sampling technique. The data analysis method used in this study is multiple linear regression analysis. Based on the results of the regression analysis, the regression coefficient value shows that the regression coefficient for teamwork has the highest value compared to the regression coefficient for work environment and compensation. This shows the good teamwork can increase employee motivation. The results showed based on the results of the analysis, the simultaneous effect of teamwork, work environment, and compensation on motivation had a positive effect in the hospital. teamwork, work environment, and compensation to motivation have a positive effect. The greatest coefficient value in this study is the variable teamwork at 52.6%. Implications for Hospital Management to enhance team collaboration with team building training and conflict management training. To increase motivation and compensation satisfaction by improving a transparent performance appraisal system, adjusting workloads with compensation and defining a clear career path in the hospital environment.Based on this, solid teamwork, a conducive work environment and a good compensation system in the hospital, it is easy for the hospital to increase motivation and quality of service, so it can produce quality products with competitive service prices.</p> Anisah Sri Astuti . Hasyim . Nofierni Copyright (c) 2021 Anisah Sri Astuti, . Hasyim, . Nofierni http://creativecommons.org/licenses/by-nc/4.0 2021-02-19 2021-02-19 6 1 182 188 10.24018/ejbmr.2021.6.1.749 Appraisal of Self-Assessment Tax Policy in Nigeria https://www.ejbmr.org/index.php/ejbmr/article/view/693 <p>Implementation of self-assessment policy is seen as enhancing tax revenue generation, reducing operational cost and operating in line with international best practices. This study was designed to appraise the self-assessment tax policy in Nigeria by exploring income streams from CIT, PPT, VAT against GDP (at current basic prices) and annual budgets from 2002 to 2019. The study applying Ordinary Least Square statistics revealed the tax streams impacted GDP both in the pre and post self-assessment periods though their impacts varied. The efficiency of the implementation of the self-assessment policy tested using tax to GDP ratio and tax to budget ratio revealed pre self-assessment period performing better than the post self-assessment period as pre self-assessment period tax to GDP ratio is 6.63 per cent as against post self-assessment period tax to GDP ratio of 4.23 per cent. Also, pre self-assessment period tax to budget ratio is 119.62 per cent as against post self-assessment period ratio of 92.18 per cent. This is attributable to decline in performance during the post self-assessment period as a result of reduction in petroleum profit taxes occasioned by decline in taxable profits of companies operating in the petroleum sub-sector due to slump in global crude oil prices. The study also found Nigeria’s tax to GDP ratio to be far below average in other regions and the lack of harmonization of tax revenues by States and the federal government for a realistic evaluation.</p> Uket E. Ewa Copyright (c) 2021 Uket E. Ewa http://creativecommons.org/licenses/by-nc/4.0 2021-02-19 2021-02-19 6 1 189 197 10.24018/ejbmr.2021.6.1.693 The Role of Competency and Succession Program to Retain Millennial Healthcare Workers (Case Study in Indonesian Small Scale Maternity Hospital) https://www.ejbmr.org/index.php/ejbmr/article/view/742 <p>The turnover rates among millennial employees have become serious issue for many industries including healthcare industry. The negative economically outcome due to high turnover rate can vary from direct and indirect, tangible and intangible cost to the organization.</p> <p>The cause of high turnover rate has been explained in many literatures, which includes leadership as one of the factors. Many studies have been underlining the importance of leadership style in lowering the number of turnover. Albeit some of leadership style may be proven to be effective in certain organization, the shift of millennial characteristic pressed other scholars to analyze if current theories of leadership style may sufficient and fitting to millennial. Therefore, there has been a gap in the literature between leadership style and leadership traits.</p> <p>The purpose of this research is to study the relation between effective leadership traits for managing millennial and its’ impact to lower millennial healthcare workers turnover intention. Teamwork is an important aspect in millennial setting; therefore, it is used as moderator to imply if teamwork may strengthen the relation between the two previous variables.</p> <p>The study was held in a small-scale maternity hospital in Malang, Indonesia, with the population of 57 millennial employees. The results of this research effort may help to fill the gap in the literature about the relationship between leadership traits, teamwork, and employee’s turnover for millennial in the workplace; and will hopefully help the organization to understand better the millennial motives to stay, and to bridge understanding between employer and employees.</p> Mira Pratiwi Sandra Dewi . Hasyim Copyright (c) 2021 Mira Pratiwi, Sandra Dewi, . Hasyim http://creativecommons.org/licenses/by-nc/4.0 2021-02-20 2021-02-20 6 1 198 205 10.24018/ejbmr.2021.6.1.742 Soyo Practice: Revitalization of Local Wisdom Values in The Community Empowerment of The Modern Management Era https://www.ejbmr.org/index.php/ejbmr/article/view/728 <p>The mutual help or soyo practice, which has relevance in modern management systems, is an effort to strengthen the local wisdom values in urban communities that tend to rely on cultural mechanisms. This research aims to show the cultural mechanism that still survives in Javanese urban communities concerning modern management systems development. Meanwhile, the analysis performed was based on data obtained through interviews, observation, and documentation methods. The research showed that soyo is a local tradition that emphasizes the survival of solidarity bonds and mutual help or ta’awun. Furthermore, the practice describes the efforts to maintain community cohesion and solidity amid life’s complexities. The mutual help principle in soyo has also proven to assist the community in achieving goals without fully relying on economic capital and other parties’ intervention, especially from the state. Therefore, a modern management system should be open to the local wisdom values in reflecting how to achieve these goals.</p> Misbahul Munir Basir Sagena Maretha Prajawati Copyright (c) 2021 Misbahul Munir, Basir Sagena, Maretha Prajawati http://creativecommons.org/licenses/by-nc/4.0 2021-02-22 2021-02-22 6 1 206 211 10.24018/ejbmr.2021.6.1.728 Institutional Drivers for Corporate Social Responsibility of Ghanaian Firms https://www.ejbmr.org/index.php/ejbmr/article/view/731 <p>The concept of corporate social responsibility (CSR) has dominated the academic space with a significant number of studies focusing on attempting to establish the relationship between corporate responsibility and firm performance. Minimal empirical attention is, however, accorded to attempting to establish what drives corporate responsibility among firms. This study sought to examine the institutional drivers for CSR practices of firms in Ghana using a mixed-method approach. An interview was conducted with personnel in charge of executing their respective firm’s corporate responsibility initiatives to obtain a firsthand insight into the level of appreciation for CSR among Ghanaian firms as well as to identify the drivers for CSR. The drivers for CSR were classified into internal and external institutional drivers. The study sourced for data for its analysis by administering questionnaires to 100 respondents. Responses were quantitatively analyzed using a regression technique. Among the internal drivers for CSR, it was found that only board commitment to CSR was a significant and positive driver of corporate responsibility. International trade relations, the media, and the local community were similarly found to be significant and positive drivers of CSR among the external drivers. Regulations was found to be a significant driver for CSR but impacted on corporate responsibility negatively. It is recommended that incentives by the government, award schemes, and enforcement of CSR reporting be implemented to drive a broad adoption of CSR among firms in developing nations.</p> Derrick Ashietey Yebuah Wilson Gang Tian Gabriel Dodzi Pekyi Michael Novor Addo Prince Owusu Sarkodie Afako Jephthah Kwame Copyright (c) 2021 Derrick Ashietey Yebuah Wilson, Gang Tian, Gabriel Dodzi Pekyi, Michael Novor Addo, Prince Owusu Sarkodie, Afako Jephthah Kwame http://creativecommons.org/licenses/by-nc/4.0 2021-02-24 2021-02-24 6 1 212 224 10.24018/ejbmr.2021.6.1.731 Organizational Citizenship Behavior while mediating Self-Efficacy, Servant Leadership and Organization Culture on Employee Performance https://www.ejbmr.org/index.php/ejbmr/article/view/713 <p>This study aims to examine and analyze the effect of Self-efficacy, Servant Leadership, Organization Culture on Employee Performance with Organizational Citizenship Behavior as mediation variables in a more in-depth and comprehensive at Kharisma Potensia Indonesia. This study uses the Partial Least Square (PLS) analysis method with SmartPLS system assistance. And based on the results of studies with through a questionnaire to 52 employees then found the result that Servant Leadership has a positive effect and not significant to the Employee Performance. Organizational Citizenship Behavior has not been proven to mediate Self-Efficacy, Servant Leadership, Organizational Culture on Employee Performance. Self-efficacy has a positive and significant effect on Organizational Citizenship Behavior. Servant Leadership has a negative influence and not significant to Organizational Citizenship Behavior. Organization Culture has a positive and significant effect on Organizational Citizenship Behavior. Self-Efficacy has a positive and significant effect on Employee Performance. Organization Culture has a significant influence on Employee Performance. Organizational Citizenship Behavior has a negative influence and not significant to the Employee Performance in Kharisma Potensia Indonesia.</p> Lintang Arum Pratiwi Lenny Christina Nawangsari Copyright (c) 2021 Lintang Arum Pratiwi, Lenny Christina Nawangsari http://creativecommons.org/licenses/by-nc/4.0 2021-02-25 2021-02-25 6 1 225 231 10.24018/ejbmr.2021.6.1.713 Moroccan TV Broadcasters and Viewership Changes in the Digital Age: An Exploratory Study https://www.ejbmr.org/index.php/ejbmr/article/view/744 <p>In the first two decades of the 21<sup>st</sup> century, the relationship between viewers and television underwent major changes, with the advent of technologies that led to new viewing habits. This situation starts now to question the ability of broadcasters to build and retain loyal viewers. As a response, broadcasters are adapting their contents and distribution to fit in the new digital world. While studying the possible impacts of the efforts made by broadcasters, we complete our analysis by addressing also the factors that guide consumer choices through media use models, which focus on the psychological, emotional, personal and environmental aspects of media consumption choices. Through interviews with Moroccan broadcasters, this paper aims to identify which behavioral aspects and innovation levers broadcasters should take into account to build audience loyalty in the era of digital media.</p> A. Dadouh A. Aomari Copyright (c) 2021 A. Dadouh, A. Aomari http://creativecommons.org/licenses/by-nc/4.0 2021-02-25 2021-02-25 6 1 232 237 10.24018/ejbmr.2021.6.1.744 The Effect of Green Human Resources Management on Sustainability Business Companies (Case Study on Employee Claim Department PT. Prudential Life Assurance) https://www.ejbmr.org/index.php/ejbmr/article/view/745 <p>The purpose of this research is to measure the impact of Green Human Resources Management towards business sustainability at PT. Prudential Life Assurance. The type of this research is a quantitative research. Analysis of the data used in this study using SEM PLS version 3.2.7. About 94 respondents from Claim Department at PT. Prudential Life Assurance participated in this research. Based on direct impact shows that Green Recruitment, Green Training, Green Compensation and Rewards have brought a positive and significant impact towards business sustainability, however, there is no significant impact for Green Performance Appraisal. Simultaneously, Green Human Resources Management has a positive and significant impact to Business Sustainability at PT. Prudential Life Assurance.</p> Erfina Tri Wulandari Lenny Christina Nawangsari Copyright (c) 2021 Erfina Tri Wulandari, Lenny Christina Nawangsari http://creativecommons.org/licenses/by-nc/4.0 2021-02-26 2021-02-26 6 1 238 242 10.24018/ejbmr.2021.6.1.745 Factors Affecting the Yield of Indonesia Government Bonds 10 Years https://www.ejbmr.org/index.php/ejbmr/article/view/753 <p>The purpose of this research is to analyze the effect of inflation, interest rates, the rupiah exchange rate, and the US 10-Year Treasury on the Indonesian Government Bond Yield. The study population was all yield tenors of the benchmark series Government bonds for the period 2017 to 2019. This study is an associative causality study. The research sample is Indonesian government bonds with a tenor of 10 years. Data were analyzed using multiple linear regression approach. The results show that inflation and US 10-Year Treasury have no effect on the Indonesian Government Bond Yield. Interest rates and the rupiah exchange rate have a positive and significant effect on the Indonesian Government Bond Yield.</p> Intan Permanasari Augustina Kurniasih Copyright (c) 2021 Intan Permanasari, Augustina Kurniasih http://creativecommons.org/licenses/by-nc/4.0 2021-02-26 2021-02-26 6 1 243 248 10.24018/ejbmr.2021.6.1.753